Gilly UK Tech Store is committed to excellence and the full satisfaction of our customers. Gilly UK Tech Store proudly offers shipping services. Be assured we are doing everything in our power to get your order to you as soon as possible. Please consider any holidays that might impact delivery times.
1. SHIPPING
All orders for our products are processed and shipped out in 3-10 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email. Shipping is handled by product vendor and if the order doesn’t arrive the shipping address at most 2 weeks after payment, the customer will be refunded unless in exceptional cases where the delay is caused by its carrier.
2. SHIPPING PRICE
The shipping price calculated on our cart and checkout page is just an estimation since the actual cost of shipping depends on the product(s) and distance between the customer’s shipping address and the vendor’s store. So note that an extra fee might be demanded before the product(s) is shipped to the address to compensate for the difference between the shipping price shown on the pages and the actual cost of shipping.
3. WRONG ADDRESS DISCLAIMER
It is the responsibility of the customers to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately if you believe you have provided an incorrect shipping address.
4. UNDELIVERABLE ORDERS
Orders that are returned to us as undeliverable because of incorrect shipping information are subject to a restocking fee to be determined by us.
5. LOST/STOLEN PACKAGES
Gilly UK Tech Store is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it, please report to the local authorities.
6. RETURN REQUEST DAYS
Gilly UK Tech Store allows you to return its item (s) within a period of 7 days. Kindly be advised that the item (s) should be returned unopened and unused.
7. OUT OF STOCK ITEM PROCESS
Gilly UK Tech Store has the following options in the event there are items which are out of stock:
- Wait for all items to be in stock before dispatching.
8. IMPORT DUTY AND TAXES
When dealing with Gilly UK Tech Store you have the following options when it comes to taxes as well as import duties: You have the option of pre-paying whereby Gilly UK Tech Store will include the amount in the price of the order.
9. ACCEPTANCE
By accessing our site and placing an order you have willingly accepted the terms of this Shipping Policy.
10. CONTACT INFORMATION
In the event you have any questions or comments please reach us via the following contacts: Contact form.
